Our New Normal for Appointments
Keeping you and your bridesmaids safe is our top priority. We want you to be able to enjoy your appointment in a comfortable environment for everyone. We have put in place lots of safety measures and new guidelines for your appointment to keep everybody safe. Here are the details so you know exactly what to expect during your appointment.
DID YOU KNOW YOU COULD HAVE A VIRTUAL CONSULTATION PRIOR TO BOOKING? You can book these online too!
Book through our website, Facebook or Instagram pages. Feel free to call or message us if you have any questions before you book.
We’re offering extended opening hours too – more evenings and more Sunday appointments! These might not be available on our online system, you will need to get in touch with a request.
We have 4 large changing rooms and to ensure safe successful social distancing we feel it necessary to limit appointments to 6 people in total. Don’t worry, if you have more than 4 bridesmaids you can bring the others to another appointment with no deposit necessary. Keeping safety for everyone at the forefront of our minds we’re asking that only the bride and bridesmaids attend the appointment, however you are able to bring 1 guest with you as long as the total number of people attending the appointment does not exceed 6.
We’re serious about keeping everybody safe, so will require contact details for everybody who attends the appointment so that we can let you know if anybody displays symptoms following your appointment and then required isolation can take place. Likewise, if you or any of your party display symptoms following a visit to the boutique, we’d ask that you contact us and let us know.
Because of the extra measures we’re putting in place, including extra time for appointments, space in between appointment to deep clean, hand sanitiser and masks we’re temporarily taking a £40 deposit for each booking. This is non-refundable, however, it is fully redeemable against your order. Don’t worry if you’re not ready to make a decision on your first appointment, you can come back as many times as you like for more appointments without paying another deposit. *No deposit required for week-day bookings between 9am – 4pm*
Before your appointment:
One new and truly unique facility we offer is a virtual consultation prior to your appointment. This will give us chance to chat through your ideas whilst also giving you a feel for the layout of our boutique and enables us to highlight some dresses you might like to try! It means we can have those styles ready for you when you arrive and you can go straight through to fitting!
Just let us know what you’re looking for and we’ll introduce you to the relevant designers and the styles they offer. Key things to have ready to tell us are your colour scheme, any photo inspiration you’ve seen, budget and the styles you and your bridesmaids would prefer!
Prior to your arrival the boutique will have been thoroughly deep cleaned – we are leaving ample time in between appointments to enable this.
During your appointment:
There is plenty of complimentary car parking directly outside the shop, located in a peaceful rural location.
Appointments usually last between an hour and 90 minutes, which generally includes 10 minutes to browse, 1 hour to try on, 20 minutes to measure (if needed) and to complete order forms.
We have made some adjustments according to most recent government guidelines for you coming into the boutique. Please use the hand sanitiser provided as you arrive. I can offer you gloves and masks should you wish to wear these.
There will be markers and a one-way system to guide you when browsing dresses, however if you’ve chosen the styles already on our virtual consultation we can start trying straight away!
We have 4 individual changing rooms meaning social distancing when trying on is relatively straightforward.
We would usually offer to measure your bridesmaids when you’ve found the perfect dress! We’ll discuss this with individual bridesmaids – they might be happier to measure themselves after a quick demo from us, we’re happy to be led by individual preference.
Usually, you would sign a paper copy of your order. We’ve adapted this slightly in that now we will email you a copy and ask you to electronically “sign” and return before you leave the appointment.
As with everything else, we’ve adapted your payment options! We do have a card payment machine or you can choose to pay by BACS.
After your appointment:
Your dresses will arrive with me between 2-4 months after your order and we will be in touch as soon as they’re here.
Joy’s Bella Bridesmaids
The Old Granary, Riccall Grange, King Rudding Lane, Riccall, York, YO19 6QL
01757 606 366
Bank Holidays: Closed
All appointments must be booked in advance, walk in appointments are not available at this time. Same day appointments might be available, please just call us to book in!
Appointments are also available outside of our normal opening times.